2101 S. Loop 336 West, Suite 100, Conroe, TX 77304  |  Mon-Fri: 8am - 8pm, Saturday: 9am - 5pm


Browse our Frequently Asked Questions to get answers in a hurry!

Yes, however Family First Urgent Care does bill you for any deductible, co-insurance or co-pays if Medicare does not pay.

No, we are sorry, but Family First Urgent Care does not accept Medicaid. We are currently seeking credentialing with CHIPS/children’s Medicaid, so check back with us.

All fees are due at the time of service in accordance with the requirements of your insurance plan.

Family First Urgent Care accepts self-pay patients and have very affordable cash pay plans.

Cash, MasterCard, Visa, American Express and Discover.

Family First Urgent Care accepts Automobile and Worker’s Compensation initial injuries. We ask that you bring as much information as possible, including claim number, insurance carrier and insurance adjustor. We will work with your carriers to make certain we have all of the proper billing information.

Family First Urgent Care can verify insurance coverage prior to or during your visit. You can also check coverage by calling the number shown on your insurance plan card.

With your help and permission, we will make every attempt to get a copy of your insurance card and your benefits information.

Your insurance carrier dictates co-pays. We will collect a Specialist co-pay amount unless your insurance indicates there is a separate Urgent Care co-pay.

Everything is dictated by your health insurance carrier, so if your co-pay is higher, it is the result of an agreement with your insurance and your employer.

While Family First Urgent Care may draw your labs and most are taken care of in-house, some specimens are required to send to the actual laboratory indicated by your insurance carrier.

Family First Urgent Care offers x-ray services, in-house lab (a few tests may need to be sent out), we do not have CT, or Ultrasound services.

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